REFUND POLICY FOR Phamily Sports

A "no refunds policy on custom made unless defective" means that if you purchase a custom-made product, such as a personalized item or one specifically tailored to your specifications, Phamily Business LLC will not offer a refund unless the product is defective. This policy is implemented by Phamily Business LLC because we produce customized goods, as they incur additional costs and risks when creating unique items according to a customer's requirements.

Under this policy, if you receive a custom-made product that has a manufacturing defect or does not meet the agreed-upon specifications, you would will be entitled to a refund or a replacement. However, if you simply change your mind about the purchase or are dissatisfied with the product for reasons unrelated to defects, we will not be offering you a refund. 

It is important to review the specific terms and conditions provided by Phamily Business LLC before making a purchase, as the policy can vary between businesses. If you have any doubts or questions about their refund policy, it is recommended to reach out to US directly for clarification before completing your purchase. Thank You.